Pharos 2.0 (2.284) release notes

X-Ray Machine

Instrument any screen, autolaunched or scheduled flow in one click. Pharos logs every element and branch, so you see what the flow actually did — timing, variable values and context at each step — in the reworked Flow Debug View.

AI Analysis & Org Genie

Rebuilt on a scalable Salesforce and AWS Lambda backend. Org Genie gives real-time root-cause analysis and concrete fixes for each issue, plus pattern and health insights across your org.

Conversational AI chat

Ask about your org in plain language.

• Observability Chat for Salesforce
• Pharos Metadata Chat
• Issue-level Chat
• Org Genie chat, now without Change Tracking

AI agents & MCP

An MCP server opens Pharos to Claude, Cursor, Copilot and other MCP-capable agents. Operate skills turn “is anything broken?” into a full diagnostic workflow, gated by your Pharos permissions, with writes kept human-approved.

Proactive monitoring

Watch events and governor limits with tolerance and time-window logic, capturing and de-duplicating what matters. Auto Trace uses statistical forecasting to schedule traces during each user's busiest hours.

Sensitive data & the AI Trust Layer

Rule-based masking redacts sensitive values at capture time. The Trust Layer masks data before it reaches an LLM and de-masks the answer, so PII never leaves your org in the clear.

Org Insights

System Overview dashboards across Apex, Flows, Workflow Rules and Process Builder, plus Org Genie dashboards with dynamic charts, refresh and snapshots.

Flexible Flow instrumentation

A Flow Logging admin page, configurable log levels and operations, subflow stack traces and multi-language flow parsing.

Notifications & alerting

• Webhooks to any endpoint
• Digest notifications
• Charts inside notifications, including Slack DMs
• Azure DevOps notifications on monitoring and limit rules

Integrations

• Jira: custom fields, personal access tokens, REST v3
• Azure DevOps: Entra ID OAuth, DevOps Center
• Teams, Slack and GitHub refinements

Rules engine

• Clone, save-as-new and update ticketing rules
• Better notification and monitoring rule builders
• Import and export rule configurations across orgs

Connected Orgs & Passthrough

A new Passthrough direction forwards logs from a connected org without storing them locally, plus a smoother connection flow.

Tracing

• Automation Trace Schedule for unattended tracing
• Match on any string
• Faster trace calendar for large data volumes

Log retention & Issue Tracker

Refined retention rules and batch handling, and an adaptive Issue Tracker with its own setup page.

Blur Mode

Demo and privacy blur across Apex, Flow, Process Builder, Integration and Bulk API views, issues, charts, Event Monitoring and the Issue Tracker.

Experience & onboarding

• Streamlined record pages
• Smoother Quick Start
• Email-to-Case error tracking rework
• Triton Configuration Console